We stand behind our products 100%. If for any reason you are not satisfied with your purchase, please call us and let us know. For any disputes regarding your flower delivery order, please provide proof of purchase and photo of product as evidence within 24 hours from time of delivery.

Freshness Guarantee - We back all of the selections on this web site in this catalog with a freshness guarantee. If, for any reason, the arrangement does not meet your expectations for freshness, we will replace it. (Spring and seasonal flowers, which have a natural short vase life, are excluded.)